Mytown88 is committed to protecting every player's privacy. This document transparently explains how we collect, use, and safeguard your personal information in accordance with Malaysian law.
Our Privacy Commitment
Mytown88 protects your personal data through six comprehensive layers of security and policy — designed specifically to uphold the trust of Malaysian players.
All data transmitted between your device and mytown88 servers is protected with 256-bit SSL encryption — the same standard used by leading financial institutions worldwide.
Your personal data is stored on servers protected by strict, multi-layered access controls. Only authorised personnel may access sensitive player information.
Mytown88 has never and will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
All data handling practices at mytown88 fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) — giving you robust legal protection.
You have the right to access, correct, restrict, or request deletion of your personal data at any time via your account settings or by contacting our support team.
You may opt out of marketing communications from mytown88 at any time, with no impact on your account or the services you use.
Mytown88 ("we", "us", "Platform") operates the mytown88.fun website and all related services. We understand that privacy is more than a legal obligation — it is the foundation of the trust you place in us every time you login and play.
This Privacy Policy has been drafted in compliance with Personal Data Protection Act 2010 (PDPA) Malaysia and clearly explains how we handle the personal information you share with us when registering, using the platform or interacting with our support team.
This document applies to all players who register or use the mytown88 platform, regardless of whether you access it via a web browser or mobile app. If you disagree with any part of this policy, please stop using the platform and contact us to close your account.
Mytown88 only collects data that is strictly necessary to operate the platform, process financial transactions, and comply with legal requirements. The following are the categories of data we collect:
| Data Category | Primary Purpose | Retention Period |
|---|---|---|
| Identity Information | KYC verification & legal compliance | 5 years after account closure |
| Financial Data | Transaction processing & financial auditing | 7 years (tax requirements) |
| Usage Data | Account security & platform improvements | 2 years from the date of collection |
| Communication Data | Customer support & complaint history | 3 years from the date of interaction |
Every piece of data we collect is used for a specific and legitimate purpose. mytown88 does not use your data for purposes beyond the scope stated below without first obtaining your additional consent.
Your data is used to operate and maintain your account, process deposits and withdrawals, settle bets and games, and provide effective customer support. Without this data, the platform's core services cannot function.
Your identity information and usage data help us detect and prevent fraudulent activity, money laundering, unauthorised access and platform abuse. Our monitoring systems operate around the clock to protect the interests of all players.
Mytown88 is legally required to retain certain records and report suspicious transactions to the relevant authorities. Your data may be used to fulfil these legal obligations.
With your consent, we use your email address and mobile number to send information about promotions, the latest bonuses, and platform updates. You may withdraw this consent at any time.
Under Malaysia's Personal Data Protection Act 2010, mytown88 processes your personal data on the following bases:
Mytown88 does not sell your personal data to any party. Data sharing only occurs in the following limited situations, all of which are subject to strict confidentiality agreements:
We share necessary data with third-party service providers who assist us in operating the platform, including payment processors, licensed game software providers and IT service providers. These providers are only permitted to use your data for the purposes we specify.
Mytown88 will disclose personal data to law enforcement agencies, tax authorities, or other regulatory bodies when required to do so by Malaysian law or a valid court order.
In the event of a merger, acquisition, or asset sale, user data may be transferred as part of that transaction. You will be notified via email and an in-platform notice before any such transfer takes place.
Mytown88 continuously invests in security infrastructure to ensure your data is always protected. Key security measures we employ include:
While we take all reasonable precautions, no security system can guarantee 100% absolute protection. In the event of a data breach involving your information, mytown88 is committed to notifying you within the timeframe required by law.
Mytown88 uses cookies and similar tracking technologies to enhance your experience on the platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your browser settings at any time. However, disabling essential cookies may affect platform functionality and prevent you from logging in or completing transactions.
Under the Personal Data Protection Act 2010, you have the following rights regarding personal data held by mytown88:
You have the right to request a copy of the personal data we hold about you at any time.
You may request corrections to inaccurate or incomplete data through your account settings.
You may request deletion of your data under certain circumstances, subject to our legal obligations.
You may request that processing of your data be restricted in certain situations as defined by law.
You have the right to receive your personal data in a machine-readable format for transfer to another platform.
You may object to the processing of your data for direct marketing purposes at any time, without conditions.
Mytown88 retains your personal data for as long as your account is active and for the period required after account closure to fulfil our legal obligations. The general principles we follow are:
Once the designated retention period has expired, your data will be securely deleted from all our systems using industry-standard erasure methods, ensuring it cannot be recovered.
Mytown88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Any changes will be posted on this page with an updated "Last Updated" date.
For material changes that significantly affect your rights, mytown88 will send a notification to your registered email or display a prominent notice on the platform at least 14 days before the changes take effect. Your continued use of the platform after the effective date constitutes acceptance of the amended policy.
We encourage you to review this page periodically to ensure you always understand how we protect your data.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. For more complex requests such as data access or data deletion, processing may take up to 30 business days.
If you are not satisfied with our response, you have the right to submit a complaint to Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Malaysia's Trusted Platform
Mytown88 protects your privacy with the latest encryption and transparent policies. Register now and enjoy a safe, fair, and rewarding gaming experience.